Humidifier FAQ

• My humidifier is MISSING the dual directional mist nozzle and/or the remote control
• I only received a single directional mist nozzle, can you send me a dual directional mist nozzle?
• My humidifier is missing the brush, can you send it to me?
• My humidifier’s humidity reading is not changing, what can I do?
• The waterless indicator light is on, what does that mean?
• My humidifier unit turns on but the mist does not come out. What should I do?
• I have white dust accumulating, is my humidifier defective?
• I have white powder build-up on the humidifier unit, how can I clean it?
• Are your humidifiers BPA free?
• How do I clean my humidifier?
• My unit is leaking, what can I do?
• The spring in my tank cap is broken and water leaks into the base. What should I do?
• My humidifier unit is making “gurgling” sounds. Is this normal?
• For my model MH-801B humidifier, can I just fill one tank?
• What happens when one tank is empty with my MH-801B?
• How often do I need to replace my humidifier’s permanent ceramic filter?
• What is the warranty & return policy?